May 22 2017
We don’t resist change, we resist BEING changed.
I’m pretty sure that being contrary is a very strong human driver… perhaps third in line after survival and procreation is the urge to disagree. We are built to be skeptical, to question and to look for alternative explanations.
When we are creating change in an organisation it is so easy to accidentally trigger this contrary response within our colleagues, and to characterise that resistance as destructive, obstructive and personally targeted. It’s normally positively motivated, insightful and likely to have some core truths in it that might save our change… and ensure it works.
We put involvement at the heart of our organisation development work for this reason. People have to own the changes that are needed in their organisation and they normally have the greatest insight about what those changes are – once we remember to ask them and get them involved.
When I hear clients talk about the fact that people in their organisation don’t like change, I often think about how much novelty, innovation and change those same people are making throughout their lives outside of work… and once we’re looking at them from that perspective, we can start to identify and dismantle the barriers to change that we have created within the workplace.