Business Planning
Change is done by people, not to people
These tools and resources are designed to support a conversation within your organisation – your leadership team, whole staff team, board team – that will draw out learning and insight to shape and develop your business plan in times of change.
We know that change is done by people, not to people, so we believe these tools are most useful when you engage with your teams and stakeholders to ensure that you have a collective understanding of where you need to go, and how you’re going to get there.
How to guide
We have complied this short ‘how to guide’ to support you in navigating and getting the most out of this suite of tools
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Exercises and Tasks
A suite of tools to explore to support your business planning

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Workshop Videos
A range of videos to watch on the theme of business planning
How to create a business plan for our times Richard Watts
Change Management Richard Watts
Reshaping our working practice Richard Watts, Michele Taylor, Hannah Corneck, Jeanie Scott, Becky Chapman
Specialists on Business Planning

Lilli Geisendorfer
Consultant and Facilitator
Lilli Geisendorfer
Consultant and Facilitator
Lilli is an independent consultant and facilitator, working at the intersections of culture, climate and change. She is currently p/t Director of Theatre Green Book, supporting the performing arts sector to transition to net zero, and works with a wide range of cultural and creative organisations and programmes towards a transformative future.
Lilli has extensive experience of developing strategic plans and programmes to support arts and culture to become more inclusive and equitable. She enjoys designing and facilitating sessions that help people find the right ways forward for themselves, and specialises in empowering teams to develop new ideas, have difficult conversations and support each other.
She is passionate about improving the quality of policy making across arts and culture, and developing policy to support transition to circular economies, green jobs and a sustainable future. She’s obsessed with approaches to decision making, and loves to share the secret power of using random selection to revolutionise selection processes, or bring everyone along through consensus decision making.
Current/recent work includes projects with British Fashion Council, Creative UK, West Midlands Combined Authority, and Paul Hamlyn Foundation.
Before going freelance in summer 2024, Lilli was Deputy Director of the Creative Policy and Evidence Centre (PEC), where she delivered the first four State of the Nations reports, and Director of Jerwood Arts for five years, channelling £10 million of funding to over 1000 early-career artists from all art forms across the UK, as well as designing and delivering leadership programmes such as the Weston Jerwood Creative Bursaries.
She started her career in think tanks, before co-founding HighTide and becoming a theatre producer, including for the Almeida Theatre, and working for Arts Council England.
She is Co-Chair of Fuel Theatre, a Trustee of Projekt Europa and a mentor with Arts Emergenc.

Chris Gorry
Consultant & Coach
Chris Gorry
Consultant & Coach

Amber Massie Blomfield
Consultant
Amber Massie Blomfield
Consultant
