Welcome to our Covid-Response page

Scroll down for free expert panels, free daily video insights, free weekly surgery sessions and free tools and resources to download as well as contact details to access free 1:1 guidance and support from our team of 50 cultural leaders. 

“We are committed to every cultural organisation and leader having the expert support you need at this time, regardless of the ability to pay”

Now, more than ever, we are committed to helping arts and cultural organisations and their leaders to change, reshape, plan and prioritise. We’re working with our incredible associates who are themselves sector leaders, to bring you insights, advice, tools and resources. We’re here help you think about how we can re-model organisations, support staff, connect with the communities you work with and for, and to protect your organisations. We know we are in a moment of transformational change, and that there will be more change to come.

….DEADLINE DAY – 5pm 9th JULY – APPLY TODAY….
We have just launched CULTURE RESET An urgent programme to reimagine the future of arts and culture – apply for a place on the programme (subsidised by Gulbenkian Foundation and people make it work, so that it is free to the nearly 200 participants)
CULTURE RESET is a practical rapid response programme to inspire more relevant and impactful cultural organisations and practices.
Born out of the devastating impact of Covid-19 and inspired by the urgent need to accelerate change and respond to the experiences of a broader diversity of people, it will provide expert support and dynamic stimulus for 192 arts and cultural producers, makers and directors across the UK. Find out more and apply on the dedicated website.

We welcome the news from UK Government of £1.5bn of financial support for the cultural sector, knowing that the sector plays an essential role in communities, regions and economies across the UK.

Below, on this site, you will find information about our free weekly surgery sessions, weekly expert panels, daily response videos from our brilliant colleagues as well as tools and guidance you can use to help you lead your organisation through the coming weeks and months.

people make it work has been helping cultural organisations and leaders to change and develop for the last 20 years, and we are a team of 50 consultants, coaches and peers from all art forms and contexts, all of whom have real lived experience of leading some of our most treasured and respected cultural organisations. You can reach us all here, and we are ready to help you with tailored support, individual conversations or whatever you need.

It might be that we can offer a sounding board, join your Senior leadership Team for a couple hours, attend a board meeting, review or contribute to analysis or guidance you are producing, or set up a regular coaching conversation – all for free during this extraordinary time…. we will do whatever we can to support you and the organisation that you lead. Watch a video of reflection and guidance, download an expert panel video, join a virtual surgery session or get in touch directly so that we can start supporting you now. We know we can help.

Weekly expert panels.

Every week we invite different expert s to join our panel and share views, perspectives and advice to help us all navigate these unchartered times. Exploring questions like, How do we protect our cashflow? How do we remain resilient as leaders? How do we support our staff? What can we do to connect with our communities? How do we re-model our organisations?

Weekly expert panels.

Every week we invite different expert s to join our panel and share views, perspectives and advice to help us all navigate these unchartered times. Exploring questions like, How do we protect our cashflow? How do we remain resilient as leaders? How do we support our staff? What can we do to connect with our communities? How do we re-model our organisations?

Weekly expert panels.

Every week we invite different expert s to join our panel and share views, perspectives and advice to help us all navigate these unchartered times. Exploring questions like, How do we protect our cashflow? How do we remain resilient as leaders? How do we support our staff? What can we do to connect with our communities? How do we re-model our organisations?

Weekly expert panels.

Every week we are inviting different expert panels to share views, perspectives and advice to help us all navigate these unchartered times. Exploring questions like, How do we protect our cashflow? How do we remain resilient as leaders? How do we support our staff? What can we do to connect with our communities? How do we re-model our organisations?

Weekly expert panels.

Every week we are inviting different expert panels to share views, perspectives and advice to help us all navigate these unchartered times. Exploring questions like, How do we protect our cashflow? How do we remain resilient as leaders? How do we support our staff? What can we do to connect with our communities? How do we re-model our organisations?

Weekly expert panels.

Every week we are inviting different expert panels to share views, perspectives and advice to help us all navigate these unchartered times. Exploring questions like, How do we protect our cashflow? How do we remain resilient as leaders? How do we support our staff? What can we do to connect with our communities? How do we re-model our organisations?

Weekly expert panels.

Every week we are inviting different expert panels to share views, perspectives and advice to help us all navigate these unchartered times. Exploring questions like, How do we protect our cashflow? How do we remain resilient as leaders? How do we support our staff? What can we do to connect with our communities? How do we re-model our organisations?

Weekly expert panels.

Every week we are inviting different expert panels to share views, perspectives and advice to help us all navigate these unchartered times. Exploring questions like, How do we protect our cashflow? How do we remain resilient as leaders? How do we support our staff? What can we do to connect with our communities? How do we re-model our organisations?

Weekly expert panels.

Every week we are inviting different expert panels to share views, perspectives and advice to help us all navigate these unchartered times. Exploring questions like, How do we protect our cashflow? How do we remain resilient as leaders? How do we support our staff? What can we do to connect with our communities? How do we re-model our organisations?

Weekly expert panels.

Every week we are inviting different expert panels to share views, perspectives and advice to help us all navigate these unchartered times. Exploring questions like, How do we protect our cashflow? How do we remain resilient as leaders? How do we support our staff? What can we do to connect with our communities? How do we re-model our organisations?

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Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

Daily video responses from our consultant team

Every day you will find a new video from one of our consultant team, adding to a bank of insight from the 50 consultants at people make it work - all sector leaders, and with careers spanning roles at the head of organisations such as, TATE, British Council, Cockpit Arts, Arts Council England, ICA, 64 Million Artists, Libraries Unlimited, Manchester Royal Exchange, Natural History Museum, Situations, BBC, Birmingham Hippodrome and MIMA.

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Leading and Managing People through change

With 30 years supporting managers and leaders as they manage people and organisations, I am sharing a series of 5 minute videos here, with practical insights, experience and tools.

Watch Richard Watts talking about the Social justice, and equality implications of the covid pandemic and our role as cultural leaders in responding to this.

Leading and Managing People through change

With 30 years supporting managers and leaders as they manage people and organisations, I am sharing a series of 5 minute videos here, with practical insights, experience and tools.

Watch Richard Watts talking about the use of our MISSIONS to create priority and clarity at this time....

Leading and Managing People through change

With 30 years supporting managers and leaders as they manage people and organisations, I am sharing a series of 5 minute videos here, with practical insights, experience and tools.

Watch Richard Watts talking about the new challenges of Change Management at this time..

Leading and Managing People through change

With 30 years supporting managers and leaders as they manage people and organisations, I am sharing a series of 5 minute videos here, with practical insights, experience and tools.

Watch Richard Watts talking about the use of our Culture and Values to create priority and clarity at this time....

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Building new tools for a New Situation

We are creating new tools to support your organisational reflection... as we move from 'react and respond' to reflect... these structured tools are designed to support you and your teams as you review your learning and start to reimagine your organisational and creative future.

Depending on your own experience, you might be at any one of these five stages - React, Respond, Reflect, Reimagine and Reshape.
When you are ready to do so, use these tools to support reflection and organisational learning.
The tools are emergent, and will evolve over coming weeks.

Building new tools for a New Situation

We are creating new tools to support your organisational reflection... as we move from 'react and respond' to reflect... these structured tools are designed to support you and your teams as you review your learning and start to reimagine your organisational and creative future.

Depending on your own experience, you might be at any one of these five stages - React, Respond, Reflect, Reimagine and Reshape.
When you are ready to do so, use these tools to support reflection and organisational learning.
The tools are emergent, and will evolve over coming weeks.

Building new tools for a New Situation

We are creating new tools to support your organisational reflection... as we move from 'react and respond' to reflect... these structured tools are designed to support you and your teams as you review your learning and start to reimagine your organisational and creative future.

Depending on your own experience, you might be at any one of these five stages - React, Respond, Reflect, Reimagine and Reshape.
When you are ready to do so, use these tools to support reflection and organisational learning.
The tools are emergent, and will evolve over coming weeks.

Download videos and tools here - to help reimagine your organisation
1. Creating a new flexible business plan fit for our times

Building new tools for a New Situation

We are creating new tools to support your organisational reflection... as we move from 'react and respond' to reflect... these structured tools are designed to support you and your teams as you review your learning and start to reimagine your organisational and creative future.

Depending on your own experience, you might be at any one of these five stages - React, Respond, Reflect, Reimagine and Reshape.
When you are ready to do so, use these tools to support reflection and organisational learning.
The tools are emergent, and will evolve over coming weeks.

Building new tools for a New Situation

We are creating new tools to support your organisational reflection... as we move from 'react and respond' to reflect... these structured tools are designed to support you and your teams as you review your learning and start to reimagine your organisational and creative future.

Depending on your own experience, you might be at any one of these five stages - React, Respond, Reflect, Reimagine and Reshape.
When you are ready to do so, use these tools to support reflection and organisational learning.
The tools are emergent, and will evolve over coming weeks.

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Download videos and tools here - to help reimagine your organisation

In our 'Reimagine' stage, we have identified five crucial challenges for our reimagined futures;

In our 'Reimagine' stage, we have identified five crucial challenges for our reimagined futures;

In our 'Reimagine' stage, we have identified five crucial challenges for our reimagined futures;

1. Creating a new flexible business plan fit for our times - Videos and tools w/c 11th May
2. Building new working practices for our virtual teams and relationships - Videos and tools w/c 18th May
3. Reimagining relationships with audiences and communities that reflect the new world - videos and tools 1st June
4. Exploring new income models and sources as secondary spend and ticket sales disappear - Videos and tools w/c 15th June
5. Shaping our cultural offer to flex with a post-covid or with-covid social landscape - Videos and tools w/c 29th June

1. Creating a new flexible business plan fit for our times - Videos and tools w/c 11th May
2. Building new working practices for our virtual teams and relationships - Videos and tools w/c 18th May
3. Reimagining relationships with audiences and communities that reflect the new world - videos and tools 1st June
4. Exploring new income models and sources as secondary spend and ticket sales disappear - Videos and tools w/c 15th June
5. Shaping our cultural offer to flex with a post-covid or with-covid social landscape - Videos and tools w/c 29th June

1. Creating a new flexible business plan fit for our times - Videos and tools
2. Building new working practices for our virtual teams and relationships - Videos and tools
3. Reimagining relationships with audiences and communities that reflect the new world - videos and tools
4. Exploring new income and value models and sources as secondary spend and ticket sales disappear - video
5. Shaping our cultural offer to flex with a post-covid or with-covid social landscape - Videos w/c 6th July

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1. Creating a new flexible business plan fit for our times

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2. Building new working practices for our virtual teams and relationships

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3. Reimagine relationships with audiences and communities that reflect our new world

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4. Exploring new income models of income and value as sources of secondary spend and ticket sales have reduced

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5. Shaping our cultural offer to flex in a with-covid social landscape

In our 'Reimagine' stage, we have identified five crucial challenges for our reimagined futures;

In our 'Reimagine' stage, we have identified five crucial challenges for our reimagined futures;

Coming soon - resources being developed now. Live from w/c 6th July

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Surgeries

Free Online Surgery

Every Tuesday at 2pm

Hosted by a different consultant from the people make it work team each week. Join our free surgery sessions.

On Tuesday’s between 2 and 3pm we offer an online surgery service via zoom. We are ready to support you with expert insight and guidance – free of charge.  Every Tuesday there will be a different member of our team, each with specialist expertise as well as deep knowledge of our team, so that they can offer a triage service. Each week follows specific industry areas of focus and offers advice on that area as well as time for you to talk us through the challenges you’re facing, so please come and say hello. This surgery service is free and open to all leaders from any arts and cultural organisation across the UK.

Developing a strategic communications approach post-lockdown
Hosted by Miki Lentin
Tues 7 July, 2-3pm on zoom
Drop into this surgery to chat with Miki about what leaders in communications might need to be thinking about as we emerge from lockdown and get tips on shaping new strategies and using digital more effectively. You can come to this session with challenges and questions you are facing to example and explore.
Register

RESOURCES

Access practical tools, resources and ‘how to’ videos to make it easier for you to create change and respond effectively at this time.

Free tools and resources to help create clarity, priorities and action

Download Resources and Tools to use and share with colleagues

Understanding reactions to change

A video presentation on how to support and manage people through their change responses

DOWNLOAD PDF

Our 8 element change model

Capturing the eight things that makes change embed and last

DOWNLOAD PDF

Creating a clear 'elevator pitch'

To consistently communicate changes you plan to make with staff, partners and communities

DOWNLOAD PDF

Get clear about your change

With an As Is/To Be tool that will help you capture detail and the big picture too

DOWNLOAD PDF

Mapping stakeholder impacts

Getting clear about how different groups will be affected by your plans and how you might shape that

DOWNLOAD PDF

Opportunity Threat matrix

Laying out a compelling case for the short and long term drivers and benefits of change

DOWNLOAD PDF

Say Hello...

We'll get back to you before the end of the day to see how we can support you and your team

If you’d like to speak to us directly call our CEO Richard on 07796956339 or else fill out this form and we’ll always get back to you before the end of the day.